Privacy Policy
Last Updated: February 12, 2026
At JJsKitchen, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Latin dating platform. We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.
By using JJsKitchen, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
When you register for JJsKitchen, we collect:
- Full name, email address, and date of birth
- Gender, location (city, state, country)
- Phone number (optional for verification)
- Profile photograph and additional photos
Profile Data
To enhance your matching experience, we collect:
- Physical characteristics (height, body type, ethnicity)
- Relationship preferences and interests
- Education level and occupation (optional)
- Languages spoken
- Free-text profile descriptions and personal essays
Communication Data
We store your interactions on our platform:
- Messages exchanged with other members
- Video chat metadata (duration, participants, not content)
- Profile views and interaction history
- Customer support correspondence
Payment Information
For premium memberships, we collect:
- Billing name and address
- Payment method details (processed securely by third-party processors)
- Transaction history and subscription status
Technical Data
We automatically collect technical information:
- IP address, browser type, and device information
- Operating system and screen resolution
- Cookies and similar tracking technologies (see Cookies section)
- Usage data including page views, clicks, and session duration
- Geolocation data (with your permission)
How We Use Your Information
We use your personal information for the following purposes:
- Platform Operation: To create and manage your account, verify your identity, and provide access to our dating services.
- Matching Services: To connect you with compatible Latin women based on your preferences and profile information.
- Communication Facilitation: To enable messaging, translation services, and video chat features between members.
- Payment Processing: To process premium membership subscriptions and handle billing inquiries.
- Security and Fraud Prevention: To detect and prevent fraudulent activity, scams, spam, and violations of our Terms and Conditions.
- Customer Support: To respond to your inquiries, provide technical assistance, and resolve disputes.
- Service Improvement: To analyze usage patterns, conduct research, and improve our platform features and user experience.
- Marketing Communications: To send you promotional offers, dating tips, success stories, and platform updates (you can opt-out anytime).
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and law enforcement requests.
Data Storage and Security
We take the security of your personal information seriously and implement industry-standard measures to protect your data:
Security Measures
- Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols (256-bit encryption).
- Secure Servers: Your data is stored on secure servers located in GDPR-compliant data centers in the United States and European Union.
- Access Controls: Only authorized personnel with legitimate business needs can access your personal information, subject to strict confidentiality obligations.
- Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential risks.
- Password Protection: User passwords are hashed using bcrypt algorithms and never stored in plain text.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Active accounts: Data is retained for the duration of your membership and as long as your account remains active.
- Inactive accounts: If you do not log in for 24 consecutive months, we may delete your profile data after notifying you via email.
- Deleted accounts: After account deletion, most personal data is permanently removed within 30 days. Some data may be retained for up to 7 years for legal, accounting, or fraud prevention purposes.
- Communication records: Messages and chat logs are retained for 12 months after your last activity for dispute resolution purposes.
Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.
Third-Party Services and Sharing
We may share your information with trusted third-party service providers who assist us in operating our platform. These parties are contractually obligated to protect your data and use it only for the purposes we specify:
Categories of Third Parties
- Payment Processors: Stripe and PayPal process subscription payments securely. We do not store your full credit card details on our servers.
- Cloud Infrastructure: Amazon Web Services (AWS) and Google Cloud Platform provide secure hosting and data storage.
- Communication Tools: Twilio facilitates SMS verification and video chat infrastructure.
- Translation Services: Google Translate API powers our real-time message translation feature.
- Analytics Providers: Google Analytics and similar tools help us understand user behavior and improve our services (anonymized data only).
- Email Services: SendGrid and Mailchimp deliver transactional and marketing emails.
- Customer Support: Zendesk manages our support ticket system and stores correspondence.
When We Share Your Information
We may disclose your information in the following circumstances:
- With Your Consent: When you explicitly agree to share information with other members or third parties.
- Legal Obligations: When required by law, court order, subpoena, or government investigation.
- Business Transfers: If JJsKitchen is acquired, merged, or undergoes a business restructuring, your data may be transferred to the new entity.
- Protection of Rights: To protect the rights, property, or safety of JJsKitchen, our users, or the public.
- Fraud Prevention: To detect, prevent, or address fraud, security issues, or technical problems.
We Do Not Sell Your Data
JJsKitchen does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your trust is our priority, and we are committed to protecting your privacy.
Your Privacy Rights
Depending on your location, you have certain rights regarding your personal information under data protection laws including GDPR and CCPA:
✓ Right to Access
You can request a copy of all personal data we hold about you, including profile information, messages, and account activity.
✓ Right to Correction
You can update or correct inaccurate or incomplete information in your profile settings at any time.
✓ Right to Deletion
You can request deletion of your account and personal data. We will comply within 30 days unless we have a legal obligation to retain certain information.
✓ Right to Data Portability
You can request a machine-readable copy of your personal data to transfer to another service provider.
✓ Right to Restrict Processing
You can request that we limit how we use your data in certain circumstances, such as while we verify data accuracy.
✓ Right to Object
You can object to processing of your data for direct marketing purposes or based on legitimate interests.
✓ Right to Opt-Out
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any promotional message.
✓ Right to Withdraw Consent
Where we process data based on your consent, you can withdraw that consent at any time without affecting prior processing.
To exercise any of these rights, please contact us using the information provided in the "Contacting Us About Your Data" section below. We will respond to your request within 30 days.
Contacting Us About Your Data
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Inquiries
Email: [email protected]
Subject Line: "Privacy Request" or "Data Request"
Response Time: We aim to respond to all privacy inquiries within 5 business days and fulfill data requests within 30 days as required by law.
When submitting a data request, please include:
- Your full name and email address associated with your account
- A clear description of your request (access, correction, deletion, etc.)
- Any relevant account details to help us verify your identity
To protect your privacy, we may ask you to verify your identity before processing your request. This may include confirming account details or answering security questions.
For general customer support inquiries not related to privacy, please visit our Contact Us page.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational considerations. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you via email to the address associated with your account
- Display a prominent notice on our platform for 30 days following the update
- For significant changes, we may require you to review and accept the updated policy before continuing to use our services
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of JJsKitchen after any changes become effective constitutes your acceptance of the revised policy.